Stackex ("we", "our", "us") respects your privacy. This policy explains what we collect, how we use it, and your choices.

Information We Collect

• Account details such as name, email, phone, and role.
• Transaction details including orders, listings, and shipping addresses.
• Payment-related metadata processed by our payment providers (we do not store full card details).
• Shipping and delivery details shared with carriers and logistics providers.
• Authentication information from identity providers when you choose a third-party sign-in option.
• Usage data and device information for security and analytics.

How We Use Information

• Provide and operate the marketplace.
• Process payments, shipping, and support requests.
• Improve the platform and prevent fraud.

Sharing

We share information with service providers, including payment processors, shipping carriers, identity providers, hosting providers, analytics providers, and support tools, only as needed to run, secure, and improve the service.

Your Choices

You can update your profile details in your account settings. To request access, correction, deletion, or portability of your data, contact support. Some records may be retained where required for tax, accounting, fraud prevention, dispute resolution, legal compliance, or transaction integrity.

Cookies and Sessions

We use cookies and similar technologies for login sessions, checkout security, fraud prevention, preferences, and analytics. Disabling cookies may prevent parts of the service from working.

Security and Retention

We use reasonable administrative, technical, and organizational safeguards to protect personal information. We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, enforce agreements, and protect users.

Contact

If you have questions about this policy, contact us at support@stackex.io.